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Services we offer at Friends

Free phone calls

You can make totally free calls at any time of day to anywhere in Russia, as well as to over 60 countries worldwide, including the EU, the US, Canada, Australia, New Zealand, South Africa, South Korea and Japan.

Free wireless and free use of computers

As well as free wireless throughout all our hostels and hotels, each one of our properties has dedicated computers that guests can use for free, all of which are hooked up to a high-speed internet connection.

The use of a safe at reception

For total peace of mind when leaving things such as your money, passport or laptop in your room, you can leave them in the hotel safe. All dorm rooms come equipped with lockers for each person to use, so safety never needs to be an issue when you stay with us.

Complimentary Morning Calls

We will very happily wake you up in the morning to ensure you don’t miss your flight or another early appointment. Just remember torequest a wake up knock on the door from reception the evening before.

Free games and events for all guests

Even if there’s bad weather outside, there’s no need to get bored at our hotels. We offer table football, a chess set, draughts and backgammon for our guests to use for free. Aside from games, there are always events and other goings on arranged at each hostel, so you’ve no chance of being bored during your stay.

A fully equipped kitchen

In all our hotels you’ll find a fully equipped communal kitchen where you can prepare your own meals and enjoy soft drink.

Booking tours and theatre tickets

Our helpful receptionists will gladly advise you with selecting and booking the best available city tours and excursions. It’s also possible to book and pay for ballet, opera and theatre tickets in each of our hotels to avoid language problems at the venue.

Bike hire

Our guests can rent bikes from us at very reasonable rates. This is a great way to explore Petersburg, which is a city that can quickly exhaust you on foot. Our staff will gladly show you the best routes for bikes on a map, and at least once a week we run a St Petersburg by night bike tour, a great way to see the city and to get a feel for riding a bike here! Read more


In order to take more than just the memory of your great stay with Friends home with you, we have produced a range of good value souvenirs that we sell at each Friends hotel. Keep one for yourself or give some away to your friends back home! 

Luggage Room

There’s a safe at reception for very important items and you can store luggage in our Luggage Room safely between check out and your onward train or flight.


Generally everything foreign visitors have heard about safety in Russia has been exaggerated hugely, but nevertheless, we take the safety of our guests very seriously. Read more