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Frequently Asked Questions

What is a hostel?

A hostel is an affordable type of accommodation for travellers. In our hostels there are different types of rooms: private rooms and dorm-rooms for 4 6, 8 or 12 people. One of the main differences between hostels and hotels is that bathrooms facilities in hostels are mostly shared. A hostel is not just a place to stay overnight, it’s more of a lifestyle, where travellers can get to know each other and make friends on the road. Our hostels in St Petersburg are as fun and engaging as the ones in Europe. Please explore our website to get a better understanding of what our hostels are like.

What is the difference between a hostel and a hotel?

Hostels focus on giving people the things they need the most, meaning that guests don’t have to pay for unnecessary luxury. Guests usually prepare meals for themselves in the communal kitchen and the bathrooms are shared on the corridor. Moreover, a hostel is not just a place to spend a night or two - it’s a cultural melting pot as guests from all over the world get to know each other, share experience and plan new ones. 

What are the advantages of staying at a hostel?

Most obviously hostels are cheaper than a hotel, mini-hotel or apartment. You can book a bed in a dorm room if you don’t need a private room. Another thing is the unique atmosphere of a youth hostel! Just by talking to your fellow guests and our hospitable staff you can make some new friends and learn more about the culture of our country. There is always something interesting going on in our hostel!

Can you recommend a company that will organize a raising of the bridges at nighttour for us?

We certainly can! Our receptionists will gladly help you choose the perfect tour for the time you’re in town and for your budget. We don’t take commission for this service, so you only pay for the tour itself. Sometimes we organise tours ourselves; for example, day trips to one of St Petersburg’s picturesque suburban palaces, a walk through the city courtyards or a night bike ride along the beautifully lit-up streets. For a detailed schedule of our events please check the Events page.

What’s the easiest way to pay for my stay at Friends?

All information on payment methods can be found on this Payment page. We think payment by credit card is the easiest. The money reaches us almost instantly and there’s no need to exchange currencies and carry much cash around! We accept VISA and MasterCard. Payment is made on a fully secured webpage.

Is there Wi-Fi at your hostels?

All our hostels are equipped with wireless internet access. So feel free to hook up your laptop, smartphone or any other mobile device. The network is protected, but the password is no secret for the guests – just ask the receptionist on duty about it. Also, in all our hostels we have computers with internet access, which you are free to use.

We are coming to Friends with a group and wonder if there’s place nearby where we could have a meal?

Just around the corner from every Friends hostel there’s a nice canteen. Long opening hours and relatively low prices (4-5 Euro for one meal) make it a perfect choice for a group. There are plenty of other choices within an easy walk of each hostel too: our receptionists will be more than happy to recommend a suitable place for your needs.